To help brokers support their customers through the most difficult of situations when they are needed the most. Customers want to feel supported by being connected and informed, this is what this technology does.

Claims Technology

Built around the customer, the claims platform works as an extension of existing systems to enable customers to manage their claims via a digital first solution. This capability is designed to extend a brokers ability to provide their customers with a platform where the customer is able to engage and determine how they want the claims process to work for them.&nbsp;

Insurance Management

Client-OrientedInsurance Technology

Dynamic FNOL forms built to integrate into existing systems, embed into broker websites or be used as part of the broader Tamba system, are important to brokers to be able to provide their customers a digital submission solution. The module is designed to be stand alone or to leverage the workflow AI engine to drive the submissions based on a brokers preference.

Lodgement

Complete Claims Solution

Built to support brokers and customers across claims lifecycle such as FNOL submissions through to ongoing updates, the AI engine combined with the GenAI module, provides a powerful assistant to help guide the claims process. Built to learn about insurer claims processes combined with the rich claims data held by brokerages, this digital expert will enable better outcomes for everyone.

Risk Analysis

Digital Insurance Expert in their pocket

Unique to the claims module, brokers are able to load up policy documents into the module to then compare the claim lodged (with FNOL information) against the wording to understand information requirements, evidence needed and any documents typically required to help complete a claim.

Document Management

Client Accessto all documentation

Centered on driving claims FNOL success when customers need their brokers most, the communication module's flexibility enables customers to connect with their brokers at their most vulnerable moments to seek guidance, lodgement support using a range of mediums which enables the broker to show support and empathy. This is a dynamic game changer for brokers to set themselves apart at the most critical moments.